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Shipping & Returns
Free shipping in the continental US every day!
We believe you should always pay the price you see and never pay extra for shipping. That's our everyday guarantee.
Your continental US order will ship USPS First Class Mail and arrive within 4-10 business days. Can’t wait that long? Feel free to select one of our expedited shipping options at checkout, including our flat-rate $2.95 Priority Mail shipping option.
Canada & the United Kingdom – Free Shipping on orders over $75
We offer free shipping to Canada and the UK on orders of $75 or more every day! Shipping rates on orders under $75 are calculated based on the weight of your purchase and the courier that you choose. We ship with APC for standard international shipping. This shipping option is trackable and takes between 5-14 business days to arrive. For faster delivery, we also offer express shipping via FedEx.
Shipping rates are calculated based on the weight of your purchase and the courier that you choose. We currently offer trackable international shipping via APC, which takes between 5-14 business days to arrive. For faster delivery, we also offer express shipping via FedEx.
* Please note: International orders may be subject to customs duties, taxes and/or customs processing fees, which are determined by the destination country’s government. While Haute Hijab is not responsible for customs charges incurred on international deliveries, we are happy to help you understand current customs regulations in your country. Simply email us at firstname.lastname@example.org for more information!
We want you to be 100% delighted by your purchase. If you’re not happy with an item for any reason, Haute Hijab gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase. Refunds will be made in the form of the original payment or a gift card to our store, whichever you prefer.
Please note: We reserve the right to send back any product with visible signs of wear. Sale items are final sale and not eligible for refunds.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for a refund.
No Exchanges Available
Many of our products sell quickly, so reserving your favorite item is not always possible. To offer you a better experience, we encourage you to place a new order for the items of your choice while they're available and receive a full refund for your return.
How to Make a Return
While Haute Hijab does not charge any return or restocking fees, we are not responsible for the cost of return shipping. If you return your merchandise with our prepaid shipping label, the cost of shipping will be deducted from your return.
Returns are quick and easy with our online system. To begin a return:
- Log into your Haute Hijab account and open your Order History.
- Locate the order number for the items you're returning, and click the arrow in the right-hand column.
- Select "Request a Return" to initiate the returns process and generate a prepaid shipping label that will be sent to you via email.
- Print out the label, ensure that your returns are securely packaged (including their original packaging and packing slip), and send it back to us.
To return your merchandise using your own trackable and insured shipping method, please email email@example.com for return shipping address and information. Then, simply mail the item with its original packaging and packing slip to the address we provide. (If you do not have the original packing slip, please be sure to clearly label the package with your name and order number, as we are unable to process any unlabeled returns.) Once we receive it, we will promptly process a refund in accordance with our return policy.
Please note: Haute Hijab is not responsible for shipping fees or lost returns.