Barely There Underscarf - Black

Salam Ayesha! Thanks so much for taking the time to write your feedback. We're so sorry this product didn't meet your expectations. To reduce slippage, we recommend not tying it too tightly in the back. Many people tighten it thinking that will help keep it on, but the opposite is true. Our underscarves are designed to be snug, but not overly tight to the head. Although many of us are used to extremely tight underscarves, wearing them often is not good for our hair and scalp over the long term and can cause a lot of discomforts while wearing. The closed, ruched back on our underscarves helps to evenly distribute the weight of your hair so as to put less pressure on your forehead and ears. That way, you don't need to tie it as tight, but it will still remain secure. That said, the Barely There should stay over your ears and that's actually a more secure way to wear it. It feels light as air and holds in your hair beautifully while also creating some lovely volume in the back. In the event that it just doesn't work out, you can return it for a refund or store credit. If you have any other questions or if you need assistance, don't hesitate to reach out to us at hello@hautehijab.com. We're always happy to help. :) The HH Team

Salam, thank you for your feedback! We're so sorry you aren't happy with the Barely There Underscarf. It is meant to be an incredibly light alternative to the traditional underscarf. It is made with a sheer powermesh fabric designed to secure the hair under the hijab providing maximum breathability and weightlessness. For opaque coverage, we recommend our Classic or Criss-Cross Underscarf. If you have any questions or if you need help with a return, please reach out to hello@hautehijab.com.

Thanks for taking the time to write your feedback, Rayyaan. We're sorry the Barely There Underscarf didn't work for you. I recommend tying it just so it's snug but not too tightly as that will have the opposite effect and the tension will cause it to slip back throughout the day. It should be secure throughout the day with just a snug fit and please be sure to wear it right at your hairline where your hairline meets your forehead and not further back than that. If you have any other questions or if you need assistance, don't hesitate to reach out to us at hello@hautehijab.com. We're always happy to help! Love, The HH Team

Salam Rashad, Thanks so much for taking the time to write your feedback. We're so sorry this product didn't meet your expectation. To reduce slippage, we recommend not tieing it too tightly in the back. Many people tighten it thinking that will help keep it on, but the opposite is true. Our underscarves are designed to be snug, but not overly tight or loose to the head. We also recommend wearing the underscarf right at your hairline or even adjusting it just a touch over your hairline to see if that gives you a better fit. That said, we'll make sure to forward your feedback to our Product Manager and Merchandising Specialist. Please know that every feedback is very much appreciated by our whole team. If you have any other questions or if you need assistance, don't hesitate to reach out to us at hello@hautehijab.com. We're always happy to help. :) The HH Team